Godaddy Remote EmailThe Godaddy Remote Email
In the meantime, at least, other folks received the news, and we set up the DB contact sheet to record all the information in the databank. Sometime along the line my customer said that the email was set up with GoDaddy WorkSpace instead of using the CPanel to set it up over the domains.
This was because using WorkSpace e-mail means that the standard MX record for the domains must be modified, and the e-mail is not processed by the remote but by the remote one. We had a special bug for the customer using GoDaddy's WorkSpace email, which is different from the email set up with CPanel.
Click MX record in the EMail section. Select Remote Mail Exchanger and click Modify. Under MX Records, remove the current record for your domain. Precedence field: 0. Target field: smtp. secureserver.net. Target field: mailstore1.secureserver.net.
Send emails from WordPress host by GoDaddy
Meanwhile, if you have just logged into a newer GoDaddy account to host email (either cPanel (Linux) or Plesk (Windows)) for a Domain that hosted email remotely from your GoDaddy accounts, you may have trouble posting email. When I tried to email new WordPress user (installed via GoDaddy) that I had just added, I realized this issue and they never got the initial email from the mail servers.
Following an almost two-hour telephone call with GoDaddy Technical Services, their technical staff was able to turn to a backend technician who "changed" something on our bank balance, so that GoDaddy was no longer the primary email provider for our host family, and the post began to properly reach the intranet.
Couldn't get GoDaddy technical assistance to clear exactly what was modified at the backend, but it seems to be a new "feature" of the newer host technology that wasn't previously announced. Therefore, if you encounter this issue, please call your GoDaddy representative and urge them to escalate to backend assistance as soon as possible.