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Reimbursement Policy for Clients Hello, we are Envato and welcome to the Envato Market Fund Rules. Every writer, as the originator and proprietor of the articles on Envato Market, is accountable to you for the articles you buy. These are the instances where we require writers to provide a reimbursement for an article and related service you bought.

Element is "not as described" Element is "not as described" An element is "not as described" if it differs significantly from the article descriptions or the previews, so you should ask the writer to "say it the way it is" when it comes to the functions and functions of elements. You will be eligible for a full refund if it is determined that the product is "not as described".

In the event that an article does not function as it should and cannot be repaired readily, you are eligible for a full refund. However, if you are unable to repair the article, you may be eligible for a full refund. Your warranty does not cover the product. These include instances where the subject has a flaw that would have kept you from purchasing if you had known about the flaw from the start.

In the event that the article can be repaired, the Authors are obliged to do so immediately by upgrading the article, otherwise you will be eligible for a full refund of that article. In the event that an article contains a safety issue and is not easy to fix, you are eligible for a full refund. However, if the article contains a safety issue, you may be eligible for a full refund. Your product will not be returned to you.

When the element can be repaired, the writer should do so immediately by refreshing the element. In the event that the article contains a flaw that is not resolved within a reasonable period of time, you are eligible for a full refund of that article. In the event that an Authors promotes its article as inclusive of article assistance and this assistance is not provided to you in accordance with the article assistance guideline, you will be eligible for a full reimbursement of your purchase of assistance.

Buying an Article Backup Renewal and requesting a reimbursement of that renewal before your current Article Backup ends entitles you to a reimbursement of that Article Backup Renewal. Failure to download a product within 3 month of the date of original order may entitle you to a full refund. Please note that if you do not download a product within 3 month of the date of original order, you may be refunded.

In order for the writer to be able to verify that you have not down-loaded an article, you must give the writer of this article your order number. Though we think that 3 month is a fair amount of your stay depends on where you are, you may have a longer timeframe to request a full refund if you have bought for your own use and have not received the product.

Usually, if the article is essentially similar to the descriptive and previews article and works as it should, there is no requirement for a return in circumstances such as the following: you don't want it after you've download it; the article didn't live up to your expectation; you've just changed your mind; you' ve accidentally acquired an article; you don't have enough knowledge to use the article; you can't retrieve the article because it was deleted (we recommend that you retrieve the article once you've acquired it to prevent this situation).

When you and an originator cannot agree on a reimbursement, you can initiate a litigation and have the matter investigated by Envato. However, if you and an originator cannot agree on a reimbursement, you can initiate a litigation and have the matter investigated by Envato. 2.

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