Themeforest Support

What is the best way to get support for Avada? Before I submit a support ticket, what do I have to do? Support includes set-up, feature issues, and troubleshooting. Sorry, we cannot offer support for third-party adaptations or plug-ins. When you need help customizing your design, you should seek the help of a development professional.

Which is the support timetable? Answers the buyer's question and provides support through its own support system. Article support includes: Article support does not, however, cover it:

Website Support - WordPress Responsible Topic

Another frequent problem that can arise for new WordPress topic installation adopters is the "Broken topic and/or style sheets missing" alert that appears when they attempt to load or enable the topic. However, this does not mean that the design you bought is defective, only that it was wrongly submitted.

I see an empty page or/and an errormessage after activation of the topic. Why? The website topic needs at least 5 versions. Ensure that your host has at least PHP v5.4. Otherwise, see if you can modify it in your Dashboard pane. Most of the time there is such an alternative, but if not, ask your host to upgrade PHP to at least 5.4 on your webpage.

At this point, if your host uses an older release and is refusing to upgrade it, I would switch your host because it means you are working with 8-year-old, unupdated and unsupported spyware. Recovery Solution: To get back to the WordPress Dashboard (without PHP 5.4), you need to FTP onto your servers file and delete the topic directory (or rename it): .

How did the pictures get mixed up after the topic upgrade to 5.0+? The 5th release. In order to be able to update releases before 5. Once you've updated the design, use the Regenerate Thumbnails plug-in to re-create pictures in your library. If necessary, load the picture and click Refresh (even if the picture is fine). What should I do if my menus have been modified after the topic has been updated?

In the new release of the topic there are new, stand-alone menus for desktops and mobiles, and as a side-effect, the old items are no longer there. Activate it in the display / menus settings (at the top of the screen). Tweeting has modified its application programming interface (API) and disabled the old one so that it no longer works.

Upgrade the themes to the latest Twitter API supporting release and set it up. You can find the Implementation Guide in the topic documentation. 2. Ensure that you have no unneeded tag in the Topic Options / Advanced / Custom JS. When you have a themes older than 5.0, make sure that the data/cache directory in the theme's 777 directory has privileges.

And if you don't know how to modify it, use this example. However, this writer provides restricted support for this element through the commentary of this element. Article support includes: Article support does not, however, cover it: