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All you need to do to use Wix Help Center is enter your search request in the text field at the top of the page and various different information items will appear. Support Center is the fastest way for you to get your question answered and broaden your knowledge of our platforms.
We offer telephone assistance in English, Español and Portugese. For more information on how to call our customer service, click here. It is possible during operation times to plan a call back via our call center at 1-800-6000-WIX (949). If you call, you will get an SMS asking you to go to wix.com/contact to call back or send a tickets.
In addition, owners of plans can contact our V. I. P. team. Tip: PST means Pacific Standard time, a system that is monitored in California, Nevada, Oregon and Washington State. The PST is 3 hour behind EST, Eastern Standard Times. The Call Centre is open from 05:00 - 17:00 (PST), i.e. 08:00 - 20:00 (EST).
In case you had trouble planning a call, please send a tickets via wix.com/contact. Our Wix-Support staff will monitor it continuously and gladly lead you through the next step. Whilst our technical staff maintain an almost flawless reaction time, we are still highly responsive and error-prone.
In this case and we miss our opportunity to call you, please send a voucher to wix.com/contact. Wix will have a representative to investigate your complaints and ensure that you are approached as soon as possible. Our very energetic Facebook, Twitter, LinkedIn, Instagram and Google Plus web sites have enabled us to offer our customers a very lively social environment, and our social network manager will help you get connected with the right person on our technical assistance group.
We are always considering how we can expand our reach and create added value, especially by listening to you and implementing the feed-back we receive from you. Do not hesitate to express your thoughts in the following commentaries about the experiences you have made with our technical assistance group.